How social media is shaping the customer experience - ITBusiness.ca
During a virtual discussion hosted by Cisco Systems (NASDAQ: CSCO ) and Comcast this week During a demonstration of social media customer care using a site like Twitter, Cisco said companies can find and address

Social Intelligence Corp. Launches Social Media Background Check & - Consumer Electronics Net
'Almost every company hiring today is 'Googling' potential candidates,' said Max Drucker , CEO and President of Social Intelligence Corp. 'But that is not enough; companies need to have a systematic, compliance-friendly approach that encompasses the deep

OUR VIEW: Facebook ban shows what's good and bad about social media - Abington Mariner
A Pennsylvania university’s one-week experiment with a ban on social media may not reveal much hard data about habits, but one thing’s for sure: Everyone involved is glad it’s over — even school officials, who were unable to use regular methods for

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Florida-based SourceFuse fuels the Social Media Marketing Explosion by Extending WordPress, the Leading - StreetInsider.com
SourceFuse announces the release of LoadedPress ( www.loadedpress.com ), the most comprehensive solution available today for businesses to run their website, blog, internet marketing, search engine optimization, social media marketing, and other online

comScore Introduces Social Analytics for Social Media Monitoring - InternetRetailer.com
comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today announced the introduction of comScore Social Analytix™, a social MySpace and LinkedIn Answers. “The emergence of social