Is Social Media BS? Watch the Debate Live at WOMMA Summit 2012
The Word of Mouth Marketing Association (WOMMA) is excited to present the most talked-about social media debate of the year live at WOMMA Summit on Tuesday, November 13th in Las Vegas. The highly controversial author of "Social Media is Bull#$%@," BJ

Brands, Social Media and Customer Service: Are You Ready?
I'm used to being the brand. I've put together social media strategies for customer service in the travel industry and I've also been the person on the front line of Facebook dealing with these issues. It was a steep learning curve; the whole

Hurricane Sandy shows dark side of social media
Fraudulent news items and pictures plague social media accounts Dishonest postings lead some news organizations, websites astray Some bogus photos went viral 1:27AM EDT October 31. 2012 - The story of Hurricane Sandy unfolded quickly on social

Social media follow Hurricane Sandy's destructive path
On Twitter, #Sandy had 4 million-plus mentions On Instagram, 10 pictures per second used the hashtag "Sandy" "Hurricane Sandy" was the No. 1 phrase on Facebook 8:28AM EDT October 30. 2012 - Sandy is a massive storm, poised to bring widespread

Social Media Training Is Now Mandatory: Five Ways To Make Sure Your Company Does It Right
When I was writing my book, The 2020 Workplace, in 2010, I made a prediction some considered bold: that by the year 2020, social media training in the workplace would be as common as ethics and diversity training. Thanks to a turbocharged boom

Social Media Startup Mirror Media Opens its Flatiron Offices Today to New York Entrepreneurs in Need of Workspace with Power and Broadband
In the aftermath of Hurricane Sandy, local tech startup opens its doors to New York entrepreneurs in need of a place to work. New York, NY (PRWEB) October 31, 2012 Hurricane Sandy has left millions of New Yorkers without power. To help keep the