How social media is shaping the customer experience - ITBusiness.ca
During a virtual discussion hosted by Cisco Systems (NASDAQ: CSCO ) and Comcast this week During a demonstration of social media customer care using a site like Twitter, Cisco said companies can find and address

comScore Introduces Social Analytics for Social Media Monitoring - InternetRetailer.com
comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today announced the introduction of comScore Social Analytix™, a social MySpace and LinkedIn Answers. “The emergence of social

Social media features revealed for Football Manager 2011 - KXTV News10Net
The PC version of Sports Interactive and SEGA's game Football Manager 2011 will include the ability to publish achievements and goals to social networking sites. The game will have a new camera angle for the 3D match view. The 2011 version of the Football

OUR VIEW: Facebook ban shows what's good and bad about social media - Abington Mariner
A Pennsylvania university’s one-week experiment with a ban on social media may not reveal much hard data about habits, but one thing’s for sure: Everyone involved is glad it’s over — even school officials, who were unable to use regular methods for

EmailWire.Com Press Release Distribution Services on Profiting with Social Media Marketing, SEO, SEM, CRM - PR Inside
(EMAILWIRE.COM, September 18 2010) Houston – Companies that implement online strategies like Social Media, SEO, SEM, CRM and online customer services gain competitive edge. Today, EmailWire.Com ( www.emailwire.com ) a SEO press release distribution

ComScore Introduces Social Analytix For Social Media Monitoring - Music Industry News Network
across more than 150 million social media sources worldwide including blogs, discussion boards, video and image sharing sites and popular social networking sites like Facebook, Twitter, MySpace and LinkedIn