Outing Social Media Racism: A Conversation with an Insider
As witnessed on Election Day and in its aftermath, a not-insignificant amount of racial vitriol exists on social media. The coverage of epithets aimed at President Obama in the days following his reelection brought some national attention to the

CORRECTED-UPDATE 1-YOUR PRACTICE: Inside view on good social media posts
Dec 19 (Reuters) - A few rules of thumb for financial advisers on social media: get personal, like mentioning your daughter's big soccer win, include pictures in your content whenever possible and don't bother posting on Mondays. This is what

China Officials Flock to Microblog as Social Media Shape Opinion
The number of verified government accounts on China’s most popular microblog service tripled in a year, underscoring how Communist Party officials have come to recognize social media’s power in controlling public opinion. Verified government

How the Middle East uses social media, in four charts
During the Arab Spring uprisings of 2011, social media was celebrated as a tool for political discourse and democracy building in the Middle East. Nearly two years later, a new report from the Pew Research Center suggests that faith wasn’t

Social media posts on school shooting immediately turned to gun control
While the White House and politicians said it was too soon to talk about gun laws in the immediate aftermath of last week’s Connecticut school shooting, social media users resoundingly disagreed. By Friday night, only hours after the shooting

Tech - ESPN Playbook: Social Media
The results are in, and the top YouTube sports trending videos of 2012 have been announced. What could have possibly beaten out the U.S. Olympic swim team's lip-dub version of the unstoppable bubble-gum force that is Carly Rae Jepsen's "Call Me Maybe"?

Social Media Can Help Enhance Customer Relationship Management, Reveals a Study Conducted by CRM Next
Social Media is not just about vastly popular networks like LinkedIn, Twitter, or Facebook – it is about brands engaging in conversations. It is about people interacting live with companies, products and brands; gaining and giving insights; and being

9 Things Businesses Shouldn't Do On Social Media
CapitalOneSpark​Voice: How To Turn Your Online Critics Into Fans Capital One Guest @Capital One Spark CapitalOneSpark​Voice: 3 Ways To Kick-Start Your Content Strategy For 2013 Capital One Guest @Capital One Spark CapitalOneSpark​Voice

Social Media Evolution, Not Revolution
In 2012 we saw social media officially become part of mainstream media. It is no longer "news" or a surprise that a story was broken via social media or that any outlet would engage and source from a number of available platforms like Twitter, Instagram or

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