Social media allows businesses to interact with customers for free
Grand Forks, ND (WDAY TV) -- There are now more than one billion social media users worldwide, but it's not just for keeping in touch with loved ones. Grand Forks, ND (WDAY TV) -- There are now more than one billion social media users worldwide

Social media turns black in grief
LUCKNOW: It was uneasy silence in the cyberspace on Saturday. Once the death of Nirbhaya was announced, Facebook and Twitter profiles turned black in grief and as a mark of protest against the 'system' that is repeatedly failing to safeguard

Four Big Questions (and Predictions) for Social Media in 2013
Social media, as we know it today, has not been around for very long. Both Facebook and Twitter came into being less than decade ago and really only gained public consciousness over the past five years. Ditto for newcomers like Instagram, Tumblr

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