Making CRM more social media-friendly
As customer relationship management finds itself at a crossroads, Nimble aims to take a bite out of Salesforce and others. by Andres Vaamonde FORTUNE -- "CRM" looks like yet another jargony business acronym -- it stands for "customer

Social-Media Schooling Is on the Rise – But Is It Necessary?
“I already work in social media, so I think this degree will help with my current job. As more businesses realize the importance of social media, proficiency in that area will become a requirement.” An analysis by Indeed.com of the site’s

B2B Social Media Is About Building Your Community
I listen to that music through Spotify, and when choosing music for writing another post, I noticed something. U2 (don’t judge me, I’m Irish and in my thirties) have over half a million followers on Spotify. Which is a hell of a lot for a band that

Social Media Dashboard Bottlenose Raises $3.6M
Bottlenose, a web platform to organize social media streams, has raised $3.6 million in Series A funding. The round was led by ff Venture Capital and joined by Lerer Ventures, Transmedia, Advancit, Stage One Capital, Social Starts, The Social

Small Businesses Underutilizing Social Media
NEW YORK, July 30, 2013 /PRNewswire/ -- Newtek Business Services, NASDAQ: NEWT, The Small Business Authority ®, with a portfolio of over 100,000 business accounts, announced today the findings of its SB Authority Market Sentiment Survey, a