5 tips on how to engage your fans on social media during the festive seasons
Janet Yu, public relations and marketing veteran, shares her takeaways about social media engagement during the festive period. Chinese New Year is around the corner and, for brands, this is a good time to engage with their fans. Even though you may

Debt collectors' social-media use targeted
Kathryn Haralson had already fielded calls from debt collectors at her home and work. They even phoned her daughter at college. So when Haralson, 47, logged into her Facebook account one day, she was surprised by an unwelcome inbox message: a request to

Using social media to enhance the federal mission
Tom Fox is a guest writer of the Washington Post's Federal Coach blog and vice president for leadership and innovation at the Partnership for Public Service. Fox also heads up the Partnership's Center for Government Leadership. When you read the words

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