Social Media Proves An Invaluable Resource During Hurricane Sandy
In the hours leading up to Hurricane Sandy’s landfall, people were getting their information from a number of different sources. One of the best sources for many proved to be social media. In fact, people were rapidly updating their social media
Hurricane Sandy: Red Cross, Other Relief Organizations Expand Reach Through Social Media
As Hurricane Sandy eases away from the East Coast and the cleanup begins, major charitable organizations are increasing their reach and personalizing relief efforts thanks to social media. "As of 11:40 a.m. on Tuesday, we collected over 540,000
Brands, Social Media and Customer Service: Are You Ready?
I'm used to being the brand. I've put together social media strategies for customer service in the travel industry and I've also been the person on the front line of Facebook dealing with these issues. It was a steep learning curve; the whole
In the hours leading up to Hurricane Sandy’s landfall, people were getting their information from a number of different sources. One of the best sources for many proved to be social media. In fact, people were rapidly updating their social media
Hurricane Sandy: Red Cross, Other Relief Organizations Expand Reach Through Social Media
As Hurricane Sandy eases away from the East Coast and the cleanup begins, major charitable organizations are increasing their reach and personalizing relief efforts thanks to social media. "As of 11:40 a.m. on Tuesday, we collected over 540,000
Brands, Social Media and Customer Service: Are You Ready?
I'm used to being the brand. I've put together social media strategies for customer service in the travel industry and I've also been the person on the front line of Facebook dealing with these issues. It was a steep learning curve; the whole
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